Cancellation Policy

At R&M Clothes, we understand that sometimes plans change, and you may need to cancel your order. We aim to make the process as smooth as possible. Please review our cancellation policy below:

1. Order Cancellation Before Shipment

   • If you wish to cancel your order, you must do so within 24 hours of placing the order. Orders canceled within this time frame will be eligible for a full refund.
   • To cancel your order, please contact our customer service team at contact@rmclothes.com with your order number and cancellation request.

2. Order Cancellation After Shipment

   • Once your order has been shipped, cancellations are no longer possible. However, you can return the item in accordance with our Return & Refund Policy once it has been delivered.
   • Shipping times are typically 2-3 weeks. Orders over $200 qualify for FREE Shipping.
   • Shipping fees are non-refundable for orders canceled after shipment.

3. Custom and Personalized Items

   • Custom-made or personalized products cannot be canceled once the production process has begun. Please contact our team for assistance if you have concerns.

4. Refund Processing

   • Refunds for canceled orders will be processed within 30 business days after your request is confirmed. The funds will be returned to the original payment method.

5. How to Cancel

   • To cancel your order, please reach out to our support team via contact@rmclothes.com. Be sure to include your order number and the reason for the cancellation.

For more information about shipping, visit our Shipping Policy.

If you have any further questions about our cancellation policy, please contact us at contact@rmclothes.com.